Terms of Service

1. Authorization/contact agreement.
The client is engaging North Coast Web Design and Consulting LLC as an independent contractor for the specific project of developing an Internet web site, graphics or modifying an existing web site. The web site may be hosted by North Coast Web Design and Consulting LLC. SEO (search engine optimization) may be included.

The client is responsible for providing accurate and reliable contact information. The client agrees that any email address given for business purposes will be active and understands that the client is responsible for replying to all correspondence sent to that address by North Coast Web Design and Consulting LLC. Failure to respond in a timely manner will result in a project delay. Failure of client to communication with North Coast Web Design and Consulting LLC for a period of 60 days may result in the termination of the project without refund.

2. Changes and Additions.
Any changes request by you after agreed completion and upload may be subject to additional charges.  If additional work is requested, it may be considered as a separate work order. North Coast Web Design and Consulting LLC is under no obligation to make any additions that do not arrive in writing or arrive without an acknowledgement of charges to be billed.

3. Completion Date.
North Coast Web Design and Consulting LLC and the client must work together to complete the web site in a timely manner. North Coast Web Design and Consulting LLC agrees to complete the web sites in a timely manner, no later than four (4) weeks from the time that ALL information and materials are received by North Coast Web Design and Consulting LLC. Constant and significant changes requested by the customer will delay the completion time.  

4. Payment of Fees.
All design work completed or in progress remains the legal property of North Coast Web Design and Consulting LLC until full payment is received. Once full payment is made, the client shall retain legal ownership of all contracted work. 
 
Fees to North Coast Web Design and Consulting LLC are 50% deposit before the commencement of any contracted work. The entire amount of the work becomes due and payable at the time that the work is completed.

For your convenience, we accept Visa, MasterCard, Discover, Pay Pal, check or money order. All payments must be made in U.S. Funds. Public access to the web site will be granted after the 50% deposit payment is made.

5. Impossibility of Performance.
Client acknowledges and agrees that North Coast Web Design and Consulting LLC cannot guarantee the absence of service interruptions caused by circumstances beyond their control including, but not limited to, local telecommunications problems, line failures, or temporary down time for maintenance or upgrades. The client also accepts that because web pages rely on delivery through a world-wide web of co-operating systems -  from time to time, any web site may temporarily experience interruptions beyond the control of North Coast Web Design and Consulting LLC.

6. Copyrights and Trademarks.
The client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork (CONTENT) furnished to North Coast Web Design and Consulting LLC for inclusion in the web site are owned, or that the proper permissions were received by the client from the rightful owner to use these elements in the web site. The client further guarantees that North Coast Web Design and Consulting LLC will be held harmless, be protected from, and be defended from any claim or suit arising from the use of such elements furnished by the client. Client further agrees that any models depicted in CONTENT were at least 18 years of age at the time CONTENT was created and proper legal records are maintained for all CONTENT.

7. Copyright to Web Pages and Artwork.
Upon full final payment of this contract, North Coast Web Design and Consulting LLC agrees that its work product produced in the performance of this contract shall remain the exclusive property of client, and that it will not sell, transfer, publish, disclose or otherwise make the work product available to third parties without client's prior written consent. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client and remain the property of their respective owners. We reserve the right to display your graphics as examples of our work on our design site.

8. Removal of web pages. North Coast Web Design and Consulting LLC reserves the right to remove the design from public posting for failure to adhere to the terms of this contract, including violation of any licensing agreements or failure to pay fees duly assessed.

9. Refusal of Service.
North Coast Web Design and Consulting LLC reserves the right to refuse service for any web site or material that that it feels is not legal or in the best interests of North Coast Web Design and Consulting LLC. North Coast Web Design and Consulting LLC is not responsible for the content of any web site. North Coast Web Design and Consulting LLC may cancel this contract for failure of the client to abide by its terms.

10. Refunds.
Because of the immense amount of time involved in building custom websites, we are not able to offer refunds. For more information, please contact us.

11. Governing Law.
This contract shall be governed by the laws of the State of Ohio and the country of the United States of America, which shall claim venue and jurisdiction for any legal motion or claim arising from this contract. This contract is void where prohibited by law.